When it comes to choosing a transport company for your vehicle, a lot of factors should be considered to ensure that you choose not only the best company but also the right company that suits your needs.
There are a lot of things you need to know and guidelines that you need to understand. There are steps you need to take and options you need to consider when searching for an auto transport company. In this article, everything you need to know will be revealed.
Factors to Consider When Looking For an Auto Transport Company
How do you narrow your long list of auto transport companies down from a thousand to a hundred than to ten and finally to three?
That’s too much work especially if you have other important things to attend to. Here are some factors we collected with mercuryautotransport.com to consider when looking for an auto transport company.
1. Selection
Rather than select countless auto transport companies to research, it’s a good idea to select five excellent auto companies that cater to what you need. You can now dig deep into their reviews, and track record to see where their customer service falls, and the services that they have to offer.
These five companies can easily be narrowed down to one which you could eventually choose. Selecting too many companies at first will not only take your quality time, but it will also take all your energy and frustrate you.
2. Track Record
When it comes to checking the track record of an auto transport company, you need to do it carefully and with all your attention because this is where everything could go wrong. You need to know which kind of vehicle they have experience transporting, the amount they charge, and the type of service they render.
For instance; if you have an extremely valuable or rare car, with a door-to-door service requirement and a company you want to hire only has experience transporting low-grade cars and offers terminal-to-terminal services, you already know that this transport company is not the right one for you.
By checking the track record of auto companies, you’ll be able to select the one that meets all your needs and requirements.
3. Credibility
What’s the use of a transport company if it’s not credible, reliable, and trusted? No use at all. If you’re going to choose an auto transport company for your vehicle; valuable or not, expensive or not, it is important that you check out the company’s credibility. There are several ways to do this.
Go to their websites, check their customers’ reviews and testimonials, request references, ask people about their experiences with such auto transport companies just to be sure your vehicle is in safe hands. This also saves you from unpleasant and heart-wrenching stories.
4. Customer Service
How does the transport company treat their customers? Are they rude, cold or lack everything that makes customer service excellent? There’s only one way to know. Call them, ask for certain information about their services and how they operate, and see how you are treated.
Check how thoroughly all your questions were responded to, how quick the phone was answered, and most importantly if they treated you like a valued customer. This might seem unimportant, but what if there’s an issue that needs to be resolved immediately, you would want them to pick up the phone quickly and also attend to it warmly.
5. Quality Service
It’s one thing to ship a vehicle; it’s another thing to have it delivered in perfect condition. Many auto transport companies ship over a hundred vehicles per day at affordable prices which seems like a great deal for someone who’s looking to cut back the cost. But consider also the amount that’d be spent on repairs if your vehicle gets damaged.
Don’t just settle for a company that offers cheap services but a company that offers quality services in respect to your vehicle and how safely it is transported.
Tips on Finding the Best Auto Transport Company
Below are tips that will aid you in finding the best auto transport company that satisfies all your needs.
1. Research
The importance of research can’t be overemphasized. It’s by researching an auto transport company that you determine if they’re reliable or not. Remember, it’s your valuable car that you’re transporting and you won’t be there to regulate the events. So, you need to research the company you’re entrusting your vehicle to.
2. Verify Company’s License and Insurance
Ask for the company’s license, insurance documents, and the areas their insurance covers.
Go through the company’s bill of lading to understand their responsibility towards damages and loss. Carefully scanning through these documents will save you from future sad occurrences that might cause you to lose your vehicle or have it damaged without compensation.
3. Determine Level Of Service
Auto transport companies don’t offer the same services. While one might be offering all the transport options with enclosed shipping to protect your vehicle, one might only have open shipping options. Think about your circumstances and what level of transport you need.
Determining the level of service and the type of service a company offers helps you to sort through the thongs of other companies. It also helps you to know which transport company suits you best.
4. Check the Company’s Shipping Rate
The company’s shipping rate determines the value of its services. If it’s unbelievably cheap, don’t hesitate to question why it’s far less than other quotes. If their quote is more moderate or reasonable, then you can expect attention to quality and service. However, you can’t judge based on the shipping rate alone.
Shipping Your Car Successfully
All you want is for your vehicle to arrive at the designated station safely and in time. If you carefully read through everything written in this article, you’ll have no trouble having your wishes granted. Remember also that thorough research will aid you in choosing the best auto transport company and save you from stress and frustration.
